SymbioSys Sales Tool is a comprehensive sales enabler that empowers producers to manage end-to-end sales process from Lead-Activity to Collateral Management, Financial Need Analysis, Product recommendation, Sales Illustration, e-Application including documents & Signature capture, field underwriting & payment processing on a hand-held device in both online & disconnected mode. Its unique diﬀerentiators are extensive conﬁgurability, widest OS support, maximum offline capabilities that includes oﬄine ﬁeld-underwriting for quick sales closure, with proper controls. The Standard/Sub-standard case decision is given on the field with an ability to load the cases automatically using in-built underwriting engine, calculates risk premium and generates counter offer for customer approval.
It is a one stop service that supports Life, Annuity, Pensions, Health products, in multiple languages & currencies. The field force can engage with the prospect either in-person or with physical distancing, thru customer collaboration offered thru this service.
Functional Overview Diagram
- Multiple interactions with customers leading to long time for sales closure
- Inconsistent sales process leading to high manual work
- Higher time and cost for agent learning
- High application NIGO (Not in Good Order) rate
- Inability to meet evolving business and distribution demands
- High turnaround time for policy issuance due to fragmented sales process
- Increased face time with customer
- Quick Sales closure with proper controls
- Improved distributor productivity
- Consultative selling to improve customer experience
- Availability across platforms to promote BYOD concept
- Reduced time to launch new products
- Quick adaptation to evolving business needs
- Higher configurability, for faster time to market
- Unified solution for diverse OS, single code for iOS, and Android
- Maximum offline capability, unique rule capability that works even in offline
- Field underwriting in offline mode with the ability to generate counteroffers, for quick sales closure
- Configurable Reflexive questionnaire for the capture of context-sensitive data
- Business users can configure products, underwriting rules etc. which aid in reducing dependence on IT and vendor
- 20-50% Improvement in sales conversions
- 80-90% Elimination in mis-selling can be achieved
- 30-60% Saving in time to market for launching new products
- 50-70% Straight Through Processing (STP) can be achieved
- 50-70% Successful future proofing on transformation initiatives
Excellence is not attained in a day! Our teams have worked beyond expectations to attain in-depth knowledge and offer customized solutions to our clients and partners. We carefully analyse our reach and every strategy to stay true to the time.
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