About Us
C2L BIZ, is an Insurance Industry focused leading SaaS Cloud- InsurTech, having range of innovative and state of the art solution offerings. C2L BIZ’s SymbioSys SaaS Suite of offerings, complements Insurers existing investments in core systems and aids their digital journey to the rapidly emerging ecosystem. C2L BIZ has successfully transformed digitally over 40 Insurance carriers across its 100+ engagements. While its Insurance customers includes 9 of the Global Top 30 Insurers, said successful engagements span across 12 countries within Asia, Middle East and Latin America.
Conceptualization in November 2007
2007
Commenced operation in April 2008
Started design and development of SymbioSys Technology Solution Accelerator (TSA) a unique technology platform for the insurance industry.
1st client a Health Insurer
2008
Singapore entity started
Launched MicroSys for microinsurance business
Added 4 new clients
2009
Sankalp Award
Launched SymbioSys New Business
Hong Kong and US entities started
Added 5 new clients
2010
Launched SymbioSys Underwriting Engine
Launched SymbioSys Operational Data Store (ODS)
Start of multi-component engagement of SymbioSys Suite for a Health Insurer in India
Malaysia and Pune (India) offices started
Employee count was 32 then
2011
Launched SymbioSys Distribution Management (DMS)
Successful Go-live of the first client of SymbioSys DMS in India
Successful Go-live of the first client of MicroSys in Hong Kong
Added 3 new clients
2012
Launch of SymbioSys Sales Tool
Successful Go-live of the first client of SymbioSys Sales Tool in India and Thailand
Commencement of multi-country, multi-solution engagement across Asia with Regional Insurer
Awarded XCelent Technology Award for SymbioSys Distribution Management System (DMS)
Added 6 new clients
2013
Successful Go-live of first client in Philippines for multiple solutions
Start of multi-component engagement of SymbioSys Suite for a global Health Insurer in India
Successful Go-live of the first client in Indonesia for multiple solutions
Commencement of multi-country engagement across Asia with North American Insurance major
Launch of SymbioSys Claims
Employee count was 67
Added 4 new clients.
2014
Successful Go-live of first client in Malaysia.
Launch of SymbioSys Portals
Start of additional multi-component engagement of SymbioSys Suite for a Global Health Insurer in India.
Employee count was 121
Added 5 new clients.
2015
Successful Go-live of first client in Vietnam
Launch of major revamp of SymbioSys Sales Tool and SymbioSys New Business
Successful Go-live of the first client in Japan
Implemented SymbioSys Sales Tool for 2 more Insurers in Indonesia
Added 4 new clients.
2016
Launch of major revamp of SymbioSys DMS new version
Commencement of SymbioSys DMS implementation in Egypt
Start of multi-solution implementation for Insurer in Malaysia
262 Employees & 38 Clients
2017
Successful Go-live of first DMS client in Thailand.
Successful implementation of first Non-life implementation of SymbioSys DMS
Secured multi-solution deal for leading Insurer in India
Launch of new UI with version 6.0 of SymbioSys Sales Tool with cloud readiness
Launched SymbioSys Underwriting Workbench with new features
Added 4 new clients.
2018
Launch of major revamp of SymbioSys DMS version 5.0
Successful implementation of Sales Tool for Insurers in Malaysia and Vietnam
292 Employees & 39 Clients
2019
Re-architecture of SymbioSys suite into Cloud native API enabled micro-services
Commencement of first SaaS DMS implementation in Malaysia
Launched SymbioSys Sales Tool and SymbioSys DMS on cloud Native Microservices Architecture with new age UI
Secured 5 DMS deals in Asia
Launched 16 microservices on AWS and Azure marketplace
Commencement of SymbioSys Claims on new Cloud-native Microservices Architecture
A health insurer completely migrated on SymbioSys Retail Health PAS in India
Added 5 new clients.
2020
Commencement of SymbioSys Claims on cloud native microservices architecture
Launched a new version of SymbioSys Distributor Portal
Secured deal for SymbioSys Sales Tool on AWS for leading European Insurer
Successful implementation of DMS implementation on SaaS
322 Employees
Added 2 new clients to date
2021
C2L: Concept to Live – Idea Behind The Name
Concept to Live was born out of the deep understanding of the challenges insurers faced in bringing new innovative concepts to reality. It is well understood that many concepts fail in most IT executions of the projects due to typical execution issues. In Insurance, the issue was compounded esp. due to its contractual needs and more so in life insurance due to its unique long-term (multi-year) business administration. Moreover, the challenges are compounded due to heavy regulations that the industry. In the new age digital context while the said challenges do not vanish, but are further compounded with the higher business ecosystem dynamism and advent of many new-age digital players.
C2L BIZ has focussed on marrying its experience and track record to help insurers minimize the challenges and the same is evident across all its IP’s and implementation track records. All its IP’s have the single most consistent common thread i.e. to help insurers reduce the time to market for all its product and distribution needs. This is achieved not only in the core transformations but also on reduced ongoing time to market. With a single minded focus for low code-no code design it has achieved some of the best benchmarks and reduced the vendor & IT dependency across all areas of sales, distribution, claims, underwriting and is continuously leveraging the new age technologies for the same. It has automated most business decisions with new-age intelligence either using rules-based or AI based on data analytics to help insurers improve themselves much rapidly for the emerging global needs.
Insurers now are also grappling with adaptation to new age business models as their legacy system and conventional architectures are not suitable for the new age needs. To minimize failures and help insurers adapt to said concepts more reliably C2L BIZ brings in its most advanced microservices architecture based services on SaaS models thus minimizing the adoption time with minimal upfront investments in pay-as-you-go models.
Thus living true to its unique positioning as an end to end insurance distribution expert with complete ownership from ‘Concept to Live’.