We, C2L BIZ Solutions Private Limited, are a company registered under Companies Act 1956, having its office at UNIT 505, ATL CORPORATE PARK, SAKI VIHAR ROAD, ANDHERI EAST, MUMBAI IN (“C2L BIZ”, “we”, “our” “us”).
We provide products (“Products”) and services (“Services”) related to insurance to registered corporate users (“Corporate Users”) through online private hosting spaces or public market place platforms like Microsoft Azure market place (Platform/ Mobile Application”). References to “Corporate User” shall refer to you i.e. the Corporate entity and their representatives who are accessing, viewing and/or consuming the Products and Services in any manner and who have executed a valid Agreement with us for availing such Products and Services.
We respect all the Personal Information, as defined hereinbelow, that is entered onto our systems by all representatives of Corporate Users who use/ access or avail our Products and Services.
2. INFORMATION WHICH IS PROVIDED
3. HOW WE USE PERSONAL INFORMATION
The Personal Information provided by the Corporate User shall be essentially accessed only by the representatives of the Corporate Users. We may access the Personal Information only to a limited extent in an aggregated manner to:
provide and improve the Services;
create and manage Corporate User Account and to improve the quality and your experience of the usage of the Product and the Services, including but not limited to conducting audits and resolving your technical issues;
maintain and update our records;
monitor suspected fraud, misconduct and unlawful activities while using Products and Services.
Ensure deliveries of Products and/or Services;
In some cases we may contact and deliver information that, are targeted to Corporate User’s interests, such as necessary communications relevant to Corporate User use of the Product and Services. We have provided an option to decline the services relating to communications notifications. If exercised then in such case, Corporate User will not receive any communications.
We may set “cookies” on the use by Users. Cookies are small encrypted files, that a site or its service provider transfers to Your computer’s hard drive through Your web browser that enables the site’s or service provider’s system to recognize Your browser and capture and remember certain information to enhance Your experience and cater to Your needs better.
Administrators – We may provide access to User’s Personal Information to any of our authorised administrator for an internal business purpose, who shall be under confidentiality obligations towards the same.
Persons who acquire our assets or business –We may transfer Personal Information if we are acquired by / we acquire or merge with another entity or transfer a part of our business to a third party. Any third party or resultant entity that receives Personal Information pursuant to a merger, demerger or business transfer shall have the right to continue to use Personal Information as defined herein. In the event of such a sale or transfer, we reasonably notify the Corporate User.
Notwithstanding anything mentioned hereinabove, we shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall we be responsible and/or liable for any additional information User may chooses to provide directly to any third party.
6. DATA RETENTION
As discussed mutually with the Corporate Users, We may retain and use any such Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain Personal Information as below:
as long as it is reasonably required by or otherwise permitted by applicable law or regulatory requirements even after Corporate User’s account is terminated.
so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements).
We value any such Personal Information; we will ensure an adequate level of protection. We have therefore implemented technology and policies with the objective of protecting any such Personal Information from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate. All Personal Information is securely stored with controlled Personal Information base on the Platform or as may be mutually discussed with the Corporate User. As a matter of security and if so requested by the Corporate User, we may take back-up of systems periodically. Although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liabilities or responsibilities for it.
Corporate User is responsible for all actions of its User account and password. Therefore, we do not recommend that Corporate User should not disclose Your password to any third party. If Corporate User choose to share its user account and password or any Personal Information with third parties, it shall be solely responsible for the same. If Corporate User lose control of its password, it may lose substantial control over any such Personal Information and may be subject to legally binding actions.
8. COLLECTION OF NON-PERSONAL INFORMATION
We may automatically collect non-personal information about Corporate User such as the type of internet browsers or the platform from which Corporate User linked for our Product and Services. We may also aggregate details which Corporate User have submitted to Us. Corporate User cannot be identified from this information and it is only used to assist us in providing an effective Service..
The details related to the aggregation of information provided by Corporate User shall be used for our reference. .
9. INTERACTION BETWEEN YOU AND US
We are interested in Corporate User’s views, and we value the Feedback (defined below) we receive from you. We encourage Corporate User to be careful regarding the Personal Information, if any that may be disclosed while providing Feedback.
Subject to any applicable law, any communication or feedback sent by Corporate User (including without limitation testimonials, contents, images, audio, feedback etc. collectively “Feedback”) is on a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for purpose. We can use the feedback including without limitation any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose including without limitation marketing services. Corporate User agrees it will not assert any ownership right of any kind in the Feedback (including without limitation copyright, patent, trademark, unfair competition, moral rights, etc) and you hereby irrevocably waive the right to receive any financial or other consideration in connection with the Feedback, including without limitation acknowledgment of you as the source of the Feedback.
Submission of any Feedback shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Feedback. Corporate User shall be responsible for the content and information contained in any Feedback sent by you to us, including without limitation for its truthfulness and accuracy.
10. ACCESSING AND MODIFYING PERSONAL INFORMATION
In case Corporate User need to access, remove, review, and/or make changes to the Personal Information that you have provided us, you may do so by logging into your Corporate User account. Corporate User may change the information and shall submit such proof regarding the change.. Corporate User understands that the we shall not verify or authenticate the changes made to any such Personal Information made and therefore Corporate User takes entire responsibility of such changes. We may also send you any legally required notifications and certain notifications, including but not limited to, Service related notices or notices regarding a change to any of our policies. In order to opt-out of receiving these notices, you may do so by writing an email to us. You can opt out of certain e-mail communications from us, including our newsletters, if any, advice on networking. We will not change your preferences without your consent.
11. THIRD PARTY LINKS
We recommend that you check the policies of each website you visit to better understand your rights and obligations especially when you are submitting any type of content on those third-party websites. Please contact the owner or operator of such website if Corporate User have any concerns or questions.
In addition to the indemnification commitment provided in Agreement, Corporate User agrees to indemnify us, our partners, affiliates, officers, agents and employees and hold us harmless from and against any claims and demand, including reasonable attorney’s fees, made by any third party due to arising out of or relating to:
inaccuracies and/or incorrections of Personal Information and contents that Corporate User submits
Corporate User’s violation of any rights of another User.
13. LIMITATION OF LIABILITY
We will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of Your Personal Information) and for use of or inability to use Products and Services of any kind that is offered or to provide indemnity or any other remedy to Corporate User or any third party.
14. RESERVATION OF RIGHTS
15. GOVERNING LAW AND DISPUTE
16. CHANGES TO THIS POLICY
17. CONTACT US
18. ADDITIONAL CONDITIONS FOR USERS OUTSIDE INDIA
Corporate User agrees and acknowledges that the We provides Services in India. There are certain privacy related regulations applicable to certain specific geographies outside India, such privacy related regulations may not be applicable in India.