SymbioSys Health Policy Admin System (PAS) by C2L BIZ recognized by Celent as a “Noteworthy Solution” for the  Global market

Celent Report, “Health Insurance Policy Administration System Vendors- 2022 Global ABC Vendor View ” published in December 2022 acknowledges the solution

April 06th, 2023. Mumbai. C2L BIZ Solutions Pvt. Ltd., a leading Insurtech and IT solution provider with a range of innovative and state-of-the-art solutions, has yet again been featured in the prestigious Celent Report, “Health Insurance Policy Administration System Vendors- 2022 Global ABC Vendor View ” published in December 2022. Their SymbioSys Health Policy Admin System (PAS) has been acknowledged under the “Noteworthy Solution” category in the global insurance market.

SymbioSys Health PAS is a new-age administration platform designed for business resilience and new-age digital ecosystem needs. It is designed with the broadest range of configurators and workflow engines to provide broad functional capabilities and also to adapt to dynamically evolving consumer health insurance buying behavior.

The robust and flexible workflow engine accelerates operational processes right from policy issuance to claims processing by highlighting and escalating bottlenecks in the entire life cycle. The SymbioSys Health PAS includes a comprehensive Claims Management component that is equipped to handle the configuration of a variety of benefit calculation rules. It can help handle both cashless as well as reimbursement flows for health claims processing. The network management enables the setup and configuration of benefit calculation rules at the hospital or clinic level depending on the arrangement of rates with each entity.

“We believe that this recognition is a reflection of C2L BIZ’s focus on driving operation efficiency, improving customer experience and reducing loss ratio through intelligent underwriting. These are critical in helping health insurers make a difference in the market and generate profits,” states Bhavesh Lalan, Chief Technology and Product Officer at C2L BIZ Solutions.

Additionally, SymbioSys Health PAS is able to easily extend portability benefits to customers porting from other insurers by giving them benefits relating to credit gained for pre-existing conditions and time-bound exclusions. The auto-renewal process ensures timely notification and follow-ups for quick renewals and thereby reduces loss of business at the time of renewals. Identification and intimation of potentially fraudulent claims is an important feature that helps minimize losses too.

Mandar Tirodkar, Product Head and Chief Architect further at C2L BIZ Solutions added, “By leveraging SymbioSys Health PAS’s technology, our clients are able to seamlessly integrate with distributors, network providers, quickly launch target segment-focused products, reduce fraudulent claims and drive growth.”

The report authored by Tom Scales, Nicolas Michellod, and Fabio Sarrico, profiles 25 vendors across the globe and focuses specifically on the technology for legacy transformation. Celent’s analysis of SymbioSys Health PAS upholds the potential of the solution in the global insurance ecosystem.

About C2L BIZ:

C2L BIZ Solutions Pvt. Ltd. is an Insurtech company, with state-of-the-art products focused on Digital Sales, Distribution Compensation Management, Underwriting, and Claims Management. Combining domain expertise and focus on business outcomes, they have transformed the Sales and Distribution operations of over 40 insurers across 12 countries, powered by a highly configurable, low code, no code SymbioSys product suite.  With over a decade of driving innovation, insurance companies trust C2L BIZ to deliver technologically advanced solutions to improve competitiveness, and customer and distributor experience. Learn more about C2L BIZ at


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