Kotak General Insurance partners  C2L BIZ for SymbioSys eOnboarding solution to digitize agent on-boarding. The project goes LIVE on a pre-agreed date.

Kotak General Insurance is one of the leading general insurers of the country. Backed by the mighty financial conglomerate, the Kotak group, it is touching new heights every year since its inception..

Kotak General Insurance had chosen C2L BIZ’s SymbioSys eOnboarding solution to digitalize their agent onboarding process by helping them achieve the “zero paper” process target that they had set forward. The main objective was to reduce the time and effort required to onboard the prospect.

The objective of meeting the end-to-end process on handheld devices was achieved as projected. With smart OCR features, differentiated journeys for agent categories, approval workflows for checkers and approvers, relevant integrations with backend & other systems, the solution has already started delivering results that were envisioned. With intuitive UI/UX, ready dashboards and remote collaboration capabilities, the solution is proving beneficial for users who can conduct the entire activity with ease and speed on their mobiles.

“ Our business teams are very satisfied, and all agents are getting onboarded using the new solution. This demonstrates the early confidence built on the SynbioSys eOnboarding solution” said Suresh Sankaranarayanan, Chief Technology Officer at Kotak General Insurance. C2L BIZ’S SymbioSys eOnboarding solution was delivered to the team for usage well within the agreed time.

About C2L BIZ:

C2L BIZ, an Insurtech company, with state-of-the-art products focused on Digital Sales, Distribution Compensation Management, Underwriting, and Claims Management. Combining domain expertise and focus on business outcomes, we have transformed the Sales and Distribution operations of over 40 Insurers across 12 countries, powered by a highly configurable, low code SymbioSys product suite. With over a decade of driving innovation, Insurance companies trust C2L BIZ to deliver technologically advanced solutions to improve competitiveness, customer, and distributor experience.