Overview

One of the fasted growing & leading Digital Insurance companies in South East Asia with a line of business spanning General Insurance, Medical Insurance, Corporate health insurance with an Omni-channel Sales Distribution Platform. Insurer has been Awarded with ‘23rd Asia Insurance Review Award, Singapore for being the General Insurance Company of the year 2019.

Challenges

  • Set-up Distribution Management System in a short time for unique General Insurance partnership needs
  • Split of Commission to multiple Pay-out % & Pay-out IDs
  • Synchronization of documentation on Amazon Web Services (AWS)

Business Needs

  • Agent Registration and maintenance
  • Hierarchy Management at Nth level
  • Configurable and Flexible Rule Engine
  • Automated Finance Processes
  • E-Mail based Information dissemination

C2L BIZ Solution

  • Agent Registration module with workflow and interfaces to Other Applications e.g. ABS
  • Hierarchy Management flexible enough to capture at Nth level with Parallel hierarchy capture
  • Integration providing Real time/Batch interfacing with systems like e-Mail Services
  • Integration with Regulatory Authority for Personal ID validation
  • Automating Processes for Payments on a Daily, Weekly, Monthly based on Payment cycle and for
  • Configurable Performance Management for automated Career Progression across Distribution Team
  • Implementation of documentation on Amazon Web Services
  • Determining the commission rate, based on roll- up of premium to supervisor level

Benefits

  • Around 200K+ individual payments already made across 20K+ Agents
  • Decrease in Payment Verification time from 3 days to 1 day by Automated Bank file generation on daily basis
  • Empowering Branches fully –
    • Flexible & Periodic update on Commission Rate with Audit Trail
    • Uploading the invoices for Outstanding Pay-out Tracking & Release
  • Ease of splitting multiple Pay-outs & pay-out %
  • Flexible payment cycles – Weekly Commissions and Monthly Compensations
  • Empowering Agent with more real-time and accurate information for Self Servicing

Services Delivered

Distribution Product Implementation and Integration Services

Comprehensive Business Solution to handle Performance Management

Synchronization of documentation on AWS

Result

2+ Yrs

In Production
Usage

2K+

Total Tied
Agencies

2M+

Monthly
Policies

20K

Active
Agents

20+

Channels
Configured

Case Study

Excellence is not attained in a day! Our teams have worked beyond expectations to attain in-depth knowledge and offer customized solutions to our clients and partners. We carefully analyse our reach and every strategy to stay true to the time.

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