Overview

One of the leading Insurance companies in South East Asia with a line of business spanning Life Insurance, Medical and General Insurance, Employee Benefits, Pension and Financial Planning services with an Omni-channel Sales Distribution Platform. It has been assigned strong financial strength ratings by International agencies like Moody's and Fitch.

Challenges

  • Migration
  • Lower Efficiency, using Manual selling
  • Sales with Limited Connectivity
  • Enable mobilization of Sales Force

Business Needs

  • Ability to sell with Limited connectivity
  • Going Digital
  • Quick Launch of New Products
  • Automated Processes
  • Integrated Operational Processes
  • Efficient Processing
  • Connected to Customers

C2L BIZ Solution

  • Offline module of Sales Tools with automated syncing Process to New Business, eliminating any Double Entry
  • Communication services implemented, which uses eMails and SMS
  • Sales Tool (Offline) made available with all the Rules and with a minimal lead time to Launch a Product
  • Automated Rules execution, Workflow movement and Customer Communication
  • Integrated Workflow

Benefits

  • Company rated high in Digital Business
  • Higher mobilization of the Sales Force
  • Cost Benefits:
    • Customer acquisition Cost.
    • Digital Communication, with effective reduction in Costs.
    • Application Maintenance Cost is less, as C2L is the One Stop Shop for the Sales Tool, Workflow, PAS Integration modules
    • Automation across the modules reduces the Human intervention and cost related to the same
  • Time Benefits:
    • Near Real Time Issuance
    • Lower Turnaround Time for Customer Acquisition
    • Lesser Iterative Communication with the Customer as all Checks and Information is made available at the point of Sale.

Services Delivered

Comprehensive Business Solution to handle New Business Needs

New Business Process Transformation Consulting

Product and Application Production Support

Quantified Stats

3

Months for
BANCA

4

Months for
Agency

12

Total
Months

2800+

Agents
On-Board

07

Peak Team
Size

Case Study

Excellence is not attained in a day! Our teams have worked beyond expectations to attain in-depth knowledge and offer customized solutions to our clients and partners. We carefully analyse our reach and every strategy to stay true to the time.

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