Overview

One of the leading Insurance companies in South East Asia with a line of business spanning Life Insurance, Medical and General Insurance, Employee Benefits, Pension and Financial Planning services with an Omni-channel Sales Distribution Platform. It has been assigned strong financial strength ratings by International agencies like Moody's and Fitch.

Challenges

  • Set-up DMS in a short time to achieve their GTM timelines
  • Attract New Talent to the Organization and retain the Talent
  • Move towards a Paperless office with Supporting Processes

Business Needs

  • Agent Registration and maintenance
  • Hierarchy Management at Nth level
  • Configurable and Flexible Rule Engine
  • Automated Processes
  • E-Mail and SMS based Information dissemination
  • Flexi Payment Cycles

C2L BIZ Solution

  • Agent Registration module with workflow and interfaces to Other Applications
  • Hierarchy Management flexible enough to capture at Nth level with Parallel hierarchy capture
  • Configurable and Flexible Rule Engine made available for setting up of Commissions, KPI, Incentives, Contests and Automated Movements
  • Flexi Payment Cycle configuration setup at the Compensation Type level. E.g. Commissions at Weekly cycle, Incentives at Monthly level, etc..
  • Integration providing Real time/Batch interfacing with systems like PAS, SMS and eMail Services
  • Automated Processes allows setting up of Jobs to be executed on a Daily, Weekly, Monthly and Yearly basis, and based on Payment cycle and Movement handling

Benefits

  • Company rated high in Digital Business. Paperless Communication, with the SMSs, emails and Statement of Account(s),(in PDF format), using the electronic Medium
  • Have a current figure of 12k+ agents registered and maintained in the system.
  • More than 175k+ policies issued since live.
  • Decrease in Payment Verification time from 3 days to 2 days, even though Payments have increased from 30+ in the first fortnightly payment cycle to, 1.3K+ in the latest fortnightly cycle

Services Delivered

Product Implementation, Migration and Integration Services

Distribution Operations Transformation

Post Implementation Warranty and Production Support Services

Quantified Stats

3+ Yrs

In Production
Usage

4

Months for Tied
Agency

+1

Month for
Banca Launch

2000+

Agents onboarded
in 6 months

8K+

Average No. of
Payables per week

Case Study

Excellence is not attained in a day! Our teams have worked beyond expectations to attain in-depth knowledge and offer customized solutions to our clients and partners. We carefully analyse our reach and every strategy to stay true to the time.

blank image

End to end automated IFA channel registration and administration module with SymbioSys DMS

One of the leading Japanese Life Insurer which is a part of HK headquartered insurer has been assigned strong financial...

blank image

SymbioSys Suite For Health Insurer: Transforming To Be A Digital Ready

A fortune 500 company is the first US Health Insurance player to set foot in the country. Is brings in...

blank image

Enabling Mobilization of Sales Force, Digitally

One of the leading Insurance companies in South East Asia with a line of business spanning Life Insurance, Medical and...