Overview
One of the leading Insurance companies in South East Asia with a line of business spanning Life Insurance, Medical and General Insurance, Employee Benefits, Pension and Financial Planning services with an Omni-channel Sales Distribution Platform. It has been assigned strong financial strength ratings by International agencies like Moody's and Fitch.
Challenges
- Set-up DMS in a short time to achieve their GTM timelines
- Attract New Talent to the Organization and retain the Talent
- Move towards a Paperless office with Supporting Processes
Business Needs
- Agent Registration and maintenance
- Hierarchy Management at Nth level
- Configurable and Flexible Rule Engine
- Automated Processes
- E-Mail and SMS based Information dissemination
- Flexi Payment Cycles
C2L BIZ Solution
- Agent Registration module with workflow and interfaces to Other Applications
- Hierarchy Management flexible enough to capture at Nth level with Parallel hierarchy capture
- Configurable and Flexible Rule Engine made available for setting up of Commissions, KPI, Incentives, Contests and Automated Movements
- Flexi Payment Cycle configuration setup at the Compensation Type level. E.g. Commissions at Weekly cycle, Incentives at Monthly level, etc..
- Integration providing Real time/Batch interfacing with systems like PAS, SMS and eMail Services
- Automated Processes allows setting up of Jobs to be executed on a Daily, Weekly, Monthly and Yearly basis, and based on Payment cycle and Movement handling
Benefits
- Company rated high in Digital Business. Paperless Communication, with the SMSs, emails and Statement of Account(s),(in PDF format), using the electronic Medium
- Have a current figure of 12k+ agents registered and maintained in the system.
- More than 175k+ policies issued since live.
- Decrease in Payment Verification time from 3 days to 2 days, even though Payments have increased from 30+ in the first fortnightly payment cycle to, 1.3K+ in the latest fortnightly cycle
Services Delivered
Product Implementation, Migration and Integration Services
Distribution Operations Transformation
Post Implementation Warranty and Production Support Services
Quantified Stats
3+ Yrs
In Production
Usage
4
Months for Tied
Agency
+1
Month for
Banca Launch
2000+
Agents onboarded
in 6 months
8K+
Average No. of
Payables per week
Case Study
Excellence is not attained in a day! Our teams have worked beyond expectations to attain in-depth knowledge and offer customized solutions to our clients and partners. We carefully analyse our reach and every strategy to stay true to the time.
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