Meet Edwin Foster. Every morning, he looks at his list of customer visits, follow-ups, arranges his papers and application documents in his brief and steps out for meetings. Some of these meetings are with potential customers, who he has identified as suitable for certain insurance products on his s...

Digital transformation has been the order of the day for most industries, especially after the Covid-19 pandemic. For the insurance industry, however, the changes in market dynamics have been radical and the call for smart digitalization is loud and clear. Given that the business of insurance is com...