Overview
A leading European Insurer in Indonesia decided to adopt the SymbioSys Sales Tool to spearhead its’ Digital journey. As part of its’ Digital strategy the insurer looked at not only leveraging technology but also introduced innovation in processes to maximize the adoption of our technological solutions.
Challenges
- Laptop based illustration and paper based submission sent to scanning centers
- Long New business turnaround time from submission until Policy printing
- Manual New Business onboarding process
- Manual Leads management system
Business Needs
- Instant Sales activity tracking and leads management
- Mobile quotation, online and offline
- Mobile financial needs analysis
- Instant submission and premium payment capture via payment gateway
- Digital sales aids/product brochures
C2L BIZ Solution
- SymbioSys Sales Tool with Leads, Digital Collateral, e-FNA, flexible offline quotation generation
- Powerful Product Configurator for launching products in market quickly
- Easy configurability of Risk Profiling Questionnaires assisting in Jet UW
- Easy Integration with Core PAS enabling instant e-submission by agents
Benefits
- New business Unit cost reduction by 60%
- Reduction in TAT for NB from Proposal to policy printing by 55%
- Reduction in Product development costs & time to launch new products by more than 50%
- 78% adoption for all distribution channels within 5 months after implementation
- 40% of the policies submitted via SymbioSys Sales Tool issued in the same day
Services Delivered
Comprehensive Business Solution to handle New Business process efficiently & quickly
Support in adopting new distribution channels
Services Aiding in Client’s Digital Innovation Strategy
Quantified Stats
60%
Reduction in
NB unit cost
78%
Adoption within
5 months
40%
Policies issued
on same day
55%
Reduction in
NB TAT
Case Study
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