Overview
One of the leading Insurance companies in South East Asia providing Insurance, wealth and asset management solution to individual and corporate clients
![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2020/10/P-blue-T.png?time=1725712452)
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Challenges
- Unavailability of Internet connection in the country
Business Needs
- A robust solution that can quickly enable their vision of digitization to entire application submission which is 100% paper-based
- Ability to attract new bank partners. Brokers and Agents
- Reduce NIGO cases or bring them down to zero as 100% Paperless submission leads to a high no. of NIGO cases
- Simplified sales process and Intitutive UI to ensure adoption of the digital platform across all channels and across the age groups of advisors
C2L BIZ Solution
- End-to-End SymbioSys Sales Tool App implemented starting from Lead to Application submission on IOS platform
- To address the weak network solution delivered which works completely offline until the application is ready for final submission
- Sales process that is adaptable to needs all different channels like Agency, Brokers, and Bank Partners
- Simplified sales process and Intuitive UI to ensure quick adoption across different age groups and channels
![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2021/04/C2L-BIZ-Solution.png?time=1725712452)
Benefits
- 85% adoption from zero before implementation
- NIGO cases reduced to zero
- The customer was able to attract new bank partners and grow business very rapidly.
- Reduced TAT in final policy issuance
- Quick launch of new products
Services Delivered
![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2022/07/Implemented.png?time=1725712452)
Configured 8 Products with No code change required to support this configuration.
![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2022/08/Case-Study-Icon.png?time=1725712452)
Delivered Illustration Output & eApp output in local Vietnamese Language
![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2022/08/Case-Study-Icon1.png?time=1725712452)
Integration with Backend policy admin to push the cases submitted from devices.
Quantified Stats
12000+
Peak submission
in a month
1400
Avg active
advisors
100%
Adoption
Banca
![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2020/10/testimonial-shape1.png?time=1725712452)
Case Study
Excellence is not attained in a day! Our teams have worked beyond expectations to attain in-depth knowledge and offer customized solutions to our clients and partners. We carefully analyse our reach and every strategy to stay true to the time.
ENABLING SALES PROCESS AND INTITUTIVE UI TO ENSURE ADOPTION OF DIGITAL PLATFORM ACROSS ALL CHANNELS
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![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2020/10/D-blue-T.png?time=1725712452)
![](https://g8vfcf.p3cdn1.secureserver.net/wp-content/uploads/2020/10/shape1.png?time=1725712452)