Overview
One of the leading Insurance companies in South East Asia providing Insurance, wealth and asset management solution to individual and corporate clients
Challenges
- Unavailability of Internet connection in the country
Business Needs
- A robust solution that can quickly enable their vision of digitization to entire application submission which is 100% paper-based
- Ability to attract new bank partners. Brokers and Agents
- Reduce NIGO cases or bring them down to zero as 100% Paperless submission leads to a high no. of NIGO cases
- Simplified sales process and Intitutive UI to ensure adoption of the digital platform across all channels and across the age groups of advisors
C2L BIZ Solution
- End-to-End SymbioSys Sales Tool App implemented starting from Lead to Application submission on IOS platform
- To address the weak network solution delivered which works completely offline until the application is ready for final submission
- Sales process that is adaptable to needs all different channels like Agency, Brokers, and Bank Partners
- Simplified sales process and Intuitive UI to ensure quick adoption across different age groups and channels
Benefits
- 85% adoption from zero before implementation
- NIGO cases reduced to zero
- The customer was able to attract new bank partners and grow business very rapidly.
- Reduced TAT in final policy issuance
- Quick launch of new products
Services Delivered
Configured 8 Products with No code change required to support this configuration.
Delivered Illustration Output & eApp output in local Vietnamese Language
Integration with Backend policy admin to push the cases submitted from devices.
Quantified Stats
12000+
Peak submission
in a month
1400
Avg active
advisors
100%
Adoption
Banca
Case Study
Excellence is not attained in a day! Our teams have worked beyond expectations to attain in-depth knowledge and offer customized solutions to our clients and partners. We carefully analyse our reach and every strategy to stay true to the time.
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