SymbioSys eApplication-as-a-Service

SymbioSys eApplication-as-a-Service is a powerful service that enables the insurer to easily configure and customize e-Application form. It supports single/joint/multiple lives with validations driven by the product configurator. It comes with a configurable process flow and a configurable reflexive questionnaire for capturing health and lifestyle details. The service also enhances the customer and distributor experience thru remote customer collaboration, document capture and auto-validation, eSignature while maintaining the physical distancing using their own devices.

It uniquely addresses the Application needs of all Life, Annuity, Pension and Health Insurance carriers, along with necessary regulatory compliance.

Over 3 million applications captured for 24 customers across 9 countries. SymbioSys eApplication has handled a peak volume of over 50,000 applications in a month with over 300 concurrent users.

SymbioSys eApplication-as-a-Service is designed for the global insurance eApplication needs and is proven with unique capabilities like:

+ Ability to capture data with validations and necessary contextual documents at source, on diverse platforms in connected and disconnected mode, to meet specific needs of the insurer
+ Multi-level reflexive questionnaire to capture health and lifestyle details
+ Ability to provide a single page eApp view for easy review of captured data
+ OCR integration to validate data on the captured documents
+ Ease of payment integration to collect first premium
+ Handshake seamlessly with digital ecosystem with ready real time API interfaces


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Business Challenges

Availability of application capture on diverse platforms Quick sales closure
Ability to capture application in connected and disconnected mode
Ease of payment integration to collect first premium
Automated display and validation of documents at source
Ease of partner branding and integration

Service Benefits

Quick sales closure
Significant reduction in time for policy issuance and new business acquisition cost
Improved customer collaboration
Improved distributor and customer experience
Ease of extending application capture to distribution partner

Business Drivers

Ease of capturing application and documents at source
Data and document validation at source for jet issuance
Quick policy issuance and reduction in new business acquisition cost
Ease of remote customer collaboration for application review and signature capture
Timely adherence of regulatory compliance

Key Features

Ease of configuring and customizing data capture to meet specific needs of an Insurer
Multilevel reflexive questionnaire to capture medical and lifestyle details
Support for joint-life, multi lives with validations driven by product configurator
Operates in connected and disconnect mode
Ability to show and capture documents based on the applications context
OCR integration to validate data on the captured documents
Single page eApp view for ease of review of captured data


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Quick Facts


Applications Captured


Concurrent Users User


Peak volume of applications in a month