MicroSys

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Typical Challenges

Reaching out to distributors in remote areas

Launching products based on the target customer segment

Communicating in customer’s preferred language

Enabling quick claims settlement with fraud control

Simplifying operational processes with straight through processing (STP)

Collecting acceptable documentary evidences & proofs

Key Business Benefits

Reduced operations cost resulting in improved bottom line and sustainability

Improved customer retention through target segment specific products, flexible payment methods and effective communication

Improved top line through empowered distributors and target segment specific products across the system

Rationalized opportunity cost by freeing up the capacity for urban business on existing systems

Key Business Drivers

Unique insurance product (group based / individual) for low cost / high volume Insurance Business

Irregular and low income customers

Remote location distribution through affinity groups

Decentralized Operations (Last mile collections and payments, Fraud Propensity)

Need for protection against diverse risk

Claim process is perceived arduous

Key Differentiators

Simplified Processes

Flexibility

Ease of Communication

Leverage Empowered Partners

Seamless Integration

Sustainable Model